Olight Customer Service Guide: Lifetime Warranty & 30-Day Returns
Olight's Lifetime Warranty: Understanding the Terms Olight offers a lifetime warranty on its products, covering manufacturing defects and material flaws under conditions of "normal use." However, the definition of "normal use" lacks clarity, potentially leading to disputes. While purchases directly from Olight generally experience smoother claim processes, those from third-party retailers might face more challenges. This ambiguity highlights a crucial area for improvement. Do you think this vagueness impacts customer trust in the warranty?...